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Floor And Decor - Purchased bamboo  flooring
Floor And Decor - Purchased bamboo  flooring
Purchased bamboo flooring from Floor and Decor over a year ago shortly after install notice shrinking and cupping. Per warranty I have to provide Floor and Decor with all the necessary document to file a clam also I had to pay for floor inspector look at the floor. He...
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1.0
#1166686
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Do not shop at Floor and Décor and do not purchase their Aquaguard product!!! We purchased their Aquaguard laminate product whose warranty states that it could withstand standing water for up to 30 hours without any damage. Well that claim is false. We had a small leak...
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#1135260
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I ordered tile last Monday, Nov.6, was told the tiles are now in Port of Houston, generally will take one week to deliver to the store. but when I went to the katy shop on Nov 12, and today, Nove 14, Nobody knows when I can get it and command center ladies promised to...
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1.6
I didn't like
  • Lying salesperson
#1131451
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Floor And Decor - AWFUL CUSTOMER SERVICE
Floor And Decor - AWFUL CUSTOMER SERVICE
This has been crazy. After playing phone a *** *** with so many people and leaving messages., So it all started out with me visiting the ft myers floor decor location and placing an order and waiting there for over 4 1/2 hours to have the actually load my merchandise.,...
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2.9
I liked
  • Pompano floor decor store
#1071075
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Floor And Decor - Defective flooring
Floor And Decor - Defective flooring
Floor And Decor - Defective flooring
Floor And Decor - Defective flooring
I replaced 5 rooms with there vinyl flooring that has a 50 yr warranty. Bought everything I needed there for it. Well after about 6 months I noticed it was not right. It looked wavy in spots. Then it started chipping and fading by the patio doors. I went to them they...
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lbullerman
lbullerman

yes getting ready to replace all of it.....don't know where to go but it will be a store with their own installers then if I have a problem they won't pass the buck.

Anonymous
Mary Mondejar

If they won't stand up for you then they would do the same to me. I will go somewhere else to buy my flooring. Thank you for posting your story.

1.4
I didn't like
  • Are lairs wouldnt do what they said
#1011285
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I stopped by Monday after work and placed an order (60 boxes of in-stock flooring and ordered 5 96" stair tread edges). The 60 boxes of in-stock flooring was supposed to be pulled and ready Tuesday. They were supposed to call when it was ready. I hadn't heard...
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3.4
I liked
  • This is my 2nd order this year
  • Nucore flooring is amazing
I didn't like
  • Staff did not do what they said they would
  • Was told they would review security video for missing boxes
#894949
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Floor And Decor - Missing boxes plus wrong tiles

Floor And Decor
#1061158
1.5
Details
I am remodeling bought marble tiles got wrong colors tiles mix with my tiles plus there was missing tiles
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Advertised vs Delivered
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