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Floor And Decor - Countertop Installation MESS
Floor And Decor - Countertop Installation MESS
Floor And Decor - Countertop Installation MESS
Floor And Decor - Countertop Installation MESS
BUYER BEWARE! If I could give this store negative stars I would. This is by far the worst Company I have ever experienced. After long consideration, my Husband and I decided we wanted to remodel our kitchen by installing quartz countertops. We found Floor and Décor...
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1.0
#1325500
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I ordered over 600 feet Aqua Guard flooring. Within a month it had scratches and marks on it.( we are 2 elderly people , with a small dog) .When I contacted the company they tried blaming it on my dog She weighs 10.6 lbs. Finally they offered me another package of...
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2.4
I didn't like
  • Misrepresentation
  • Customer service and web damage rep
#1323391
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Floor And Decor - Worst pick up department area

this happen in floor and decor of Hialeah miami...I been wating for 2 hours and a half and still no material seen the fork lift comming out every 2 hours. this sucks
2.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1316602
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What do you expect to get, when you pay far less than the normal price everywhere else? What do you expect when they do not install flooring themselves? So you buy cheap flooring and have a complete stranger install it. At least flooring stores know their installers....
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#1313237
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I went into the store to purchase 975 sq ft of ceramic tile because the website said they had over 230 boxes in stock, when i got there a manager named Yousef said the inventory they had didn't match and it needed to be ordered. he advised most orders come in about 3-5...
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1.9
#1306507
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Floor And Decor - Very slow bringing out merchandise

Store 149 the worst warehouse delivery time ever
1.0
Details
Staff
#1300792
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I purchased tile from you and you had Cross Island Flooring install it. My floor looks awful, there is grout all over the tiles. They sent someone to clean it but because it had already dried here was nothing they could do, I can get no response from them and I am left...
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5.0
I liked
  • Price and product
I didn't like
  • Who they sent to install my floor
#1279078
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Its sad that people get burned from these box stores. They dress their products up and add fake warranties, for what seems like a good price. The truth is they have no experience in flooring, this is why they farm out installs to anybody with a truck. They take no...
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1.5
#1277936
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Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Installed ivory glass tile as backsplash in our kitchen. We were told that the glass tile should be white and that it is not transparent. Should be white after installation. After installed, the tile became green, which is the color of the wall that it was installed...
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Anonymous
deb

This happen to us also! We bought pure snow brick glass tile and ended up with light gray tile!!!! The installers used bright white thinset and alabaster white grout.

3.8
Product
I didn't like
  • Excuses given for a defective product
#1247411
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I'd previously picked out flooring and paid for needed to make a change same flooring just a different skew . On my return trip apparently they had on the record that I had already picked up the flooring????? which was incorrect. The associate I was working with had...
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2.6
#1234076
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